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Description

The FAQ/knowledge base.

System requirements

Framework

OTOBO 11.0.x

Packages

-

Third-party software

-

Usage

Setup

Configuration Reference

Core::DynamicFields::DriverRegistration

DynamicFields::Driver###FAQ

DynamicField backend registration.

DynamicFields::Driver###Lens

DynamicField backend registration.

DynamicFields::Driver###ScriptTemplateToolkit

DynamicField backend registration.

Core::DynamicFields::ObjectTypeRegistration

DynamicFields::ObjectType###FAQ

DynamicField object registration.

Core::FAQ

FAQ::Default::RootCategoryComment

Default category name.

FAQ::Default::RootCategoryName

Default category name.

FAQ::FAQHook

The identifier for a FAQ, e.g. FAQ#, KB#, MyFAQ#. The default is FAQ#.

FAQ::TitleSize

Default maximum size of the titles in a FAQ article to be shown.

FAQ::Default::State

Default state for FAQ entry.

FAQ::MultiLanguage

Enable multiple languages on FAQ module.

FAQ::Default::Language

Default language for FAQ articles on single language mode.

FAQ::Voting

Enable voting mechanism on FAQ module.

FAQ::CacheTTL

Cache Time To Leave for FAQ items.

Core::FAQ::Approval

FAQ::ApprovalRequired

New FAQ articles need approval before they get published.

FAQ::ApprovalGroup

Group for the approval of FAQ articles.

FAQ::ApprovalQueue

Queue for the approval of FAQ articles.

FAQ::ApprovalTicketSubject

Ticket subject for approval of FAQ article.

FAQ::ApprovalTicketBody

Ticket body for approval of FAQ article.

FAQ::ApprovalTicketPriority

Default priority of tickets for the approval of FAQ articles.

FAQ::ApprovalTicketDefaultState

Default state of tickets for the approval of FAQ articles.

FAQ::ApprovalTicketType

Default type of tickets for the approval of FAQ articles.

Core::FAQ::Explorer

FAQ::Explorer::Path::Show

Show FAQ path yes/no.

FAQ::Explorer::ItemList::VotingResultColors

CSS color for the voting result.

FAQ::Explorer::ItemList::VotingResultDecimalPlaces

Decimal places of the voting result.

FAQ::Explorer::QuickSearch::Show

Interfaces where the quick search should be shown.

FAQ::Explorer::LastChange::Show

Show last change items in defined interfaces.

FAQ::Explorer::LastChange::Limit

Number of shown items in last changes.

FAQ::Explorer::LastChange::ShowSubCategoryItems

Show items of subcategories.

FAQ::Explorer::LastCreate::Show

Show last created items in defined interfaces.

FAQ::Explorer::LastCreate::ShowSubCategoryItems

Show items of subcategories.

FAQ::Explorer::LastCreate::Limit

Number of shown items in last created.

FAQ::Explorer::Top10::Show

Show top 10 items in defined interfaces.

FAQ::Explorer::Top10::Limit

Number of shown items in the top 10 feature.

FAQ::Explorer::Top10::ShowSubCategoryItems

Show items of subcategories.

Core::FAQ::Item

FAQ::Item::Field1

Definition of FAQ item free text field.

FAQ::Item::Field2

Definition of FAQ item free text field.

FAQ::Item::Field3

Definition of FAQ item free text field.

FAQ::Item::Field4

Definition of FAQ item free text field.

FAQ::Item::Field5

Definition of FAQ item free text field.

FAQ::Item::Field6

Definition of FAQ item free text field.

FAQ::Item::HTML

Show FAQ Article with HTML.

Core::FAQ::Item::Voting

FAQ::Item::Voting::Show

Show voting in defined interfaces.

FAQ::Item::Voting::Rates

Rates for voting. Key must be in percent.

Core::FAQ::TicketCompose

FAQ::TicketCompose###InsertMethod

Defines the information to be inserted in a FAQ based Ticket. “Full FAQ” includes text, attachments and inline images.

FAQ::TicketCompose###IncludeInternal

Include internal fields on a FAQ based Ticket.

FAQ::TicketCompose###ShowFieldNames

Include the name of each field in a FAQ based Ticket.

FAQ::TicketCompose###ShowInsertTextButton

Show “Insert FAQ Text” / “Insert Full FAQ” Button in AgentFAQZoomSmall.

FAQ::TicketCompose###ShowInsertLinkButton

Show “Insert FAQ Link” Button in AgentFAQZoomSmall for public FAQ Articles.

FAQ::TicketCompose###ShowInsertTextAndLinkButton

Show “Insert FAQ Text & Link” / “Insert Full FAQ & Link” Button in AgentFAQZoomSmall for public FAQ Articles.

FAQ::TicketCompose###UpdateArticleSubject

Define if the FAQ title should be concatenated to article subject.

Core::LinkObject

Frontend::Agent

FAQ::Agent::StateTypes

List of state types which can be used in the agent interface.

Frontend::HeaderMetaModule###3-FAQSearch

Module to generate html OpenSearch profile for short FAQ search.

Frontend::Agent::FAQJournalOverview

FAQ::Frontend::JournalOverview###Small

Defines an overview module to show the small view of a FAQ journal.

Frontend::Agent::FAQOverview

FAQ::Frontend::Overview###Small

Defines an overview module to show the small view of a FAQ list.

FAQ::Frontend::OverviewSmall###DynamicField

Dynamic fields shown in the FAQ small format overview screen of the agent interface.

Frontend::Agent::LinkObject

LinkObject::ComplexTable::SettingsVisibility###FAQ

Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = “complex”). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js and Core.Agent.LinkObject.js.

LinkObject::ComplexTable###FAQ

Define which columns are shown in the linked FAQs widget (LinkObject::ViewMode = “complex”). Note: Only FAQ attributes and dynamic fields (DynamicField_NameX) are allowed for DefaultColumns.

Frontend::Agent::ModuleRegistration

Frontend::Module###AgentFAQExplorer

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQAdd

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQEdit

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQLanguage

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQCategory

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQSearch

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQSearchSmall

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQZoom

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQRichText

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQPrint

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQJournal

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQHistory

Frontend module registration for the agent interface.

Frontend::Module###AgentFAQDelete

Frontend module registration for the agent interface.

Frontend::Agent::ModuleRegistration::Loader

Loader::Module::AgentFAQExplorer###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQAdd###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQEdit###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQLanguage###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQCategory###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQSearch###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQZoom###002-FAQ

Loader module registration for the agent interface.

Loader::Module::AgentFAQJournal###002-FAQ

Loader module registration for the agent interface.

Frontend::Agent::ModuleRegistration::MainMenu

Frontend::Navigation###AgentFAQExplorer###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQAdd###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQLanguage###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQCategory###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQSearch###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQSearchSmall###002-FAQ

Main menu item registration.

Frontend::Navigation###AgentFAQJournal###002-FAQ

Main menu item registration.

Frontend::Agent::ToolBar

Frontend::ToolBarModule###90-FAQ::AgentFAQAdd

Toolbar Item for a shortcut.

Frontend::Agent::View::Dashboard

DashboardBackend###0398-FAQ-LastChange

Defines the parameters for the dashboard backend. “Limit” defines the number of entries displayed by default. “Group” is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). “Default” indicates if the plugin is enabled by default or if the user needs to enable it manually.

DashboardBackend###0399-FAQ-LastCreate

Defines the parameters for the dashboard backend. “Limit” defines the number of entries displayed by default. “Group” is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). “Default” indicates if the plugin is enabled by default or if the user needs to enable it manually.

Frontend::Agent::View::FAQAdd

FAQ::Frontend::AgentFAQAdd###RichTextWidth

Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

FAQ::Frontend::AgentFAQAdd###RichTextHeight

Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

FAQ::Frontend::AgentFAQAdd###DynamicField

Dynamic fields shown in the FAQ add screen of the agent interface.

Frontend::Agent::View::FAQEdit

FAQ::Frontend::AgentFAQEdit###RichTextWidth

Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

FAQ::Frontend::AgentFAQEdit###RichTextHeight

Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

FAQ::Frontend::AgentFAQEdit###DynamicField

Dynamic fields shown in the FAQ edit screen of the agent interface.

Frontend::Agent::View::FAQExplorer

FAQ::Frontend::AgentFAQExplorer###ShowColumns

Defines the shown columns in the FAQ Explorer. This option has no effect on the position of the column.

FAQ::Frontend::AgentFAQExplorer###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in the FAQ Explorer of the agent interface.

FAQ::Frontend::AgentFAQExplorer###Order::Default

Defines the default FAQ order in the FAQ Explorer result of the agent interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::AgentFAQExplorer###SearchLimit

Maximum number of FAQ articles to be displayed in the FAQ Explorer result of the agent interface.

FAQ::Frontend::AgentFAQExplorer###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Explorer in the agent interface.

FAQ::Frontend::AgentFAQExplorer###ShowInvalidFAQItems

Show invalid items in the FAQ Explorer result of the agent interface.

Frontend::Agent::View::FAQJournal

FAQ::Frontend::AgentFAQJournal###ShowColumns

Defines the shown columns in the FAQ journal. This option has no effect on the position of the column.

FAQ::Frontend::AgentFAQJournal###JournalLimit

Maximum number of FAQ articles to be displayed in the FAQ journal in the agent interface.

FAQ::Frontend::AgentFAQJournal###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ journal in the agent interface.

Frontend::Agent::View::FAQPrint

FAQ::Frontend::AgentFAQPrint###DynamicField

Dynamic fields shown in the FAQ print screen of the agent interface.

Frontend::Agent::View::FAQSearch

FAQ::Frontend::AgentFAQSearch###ShowColumns

Defines the shown columns in the FAQ search. This option has no effect on the position of the column.

FAQ::Frontend::AgentFAQSearch###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in a FAQ search of the agent interface.

FAQ::Frontend::AgentFAQSearch###Order::Default

Defines the default FAQ order of a search result in the agent interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::AgentFAQSearch###SearchLimit

Maximum number of FAQ articles to be displayed in the result of a search in the agent interface.

FAQ::Frontend::AgentFAQSearch###DynamicField

Dynamic fields shown in the FAQ search screen of the agent interface.

FAQ::Frontend::AgentFAQSearch###SearchCSVDynamicField

Dynamic Fields used to export the search result in CSV format.

FAQ::Frontend::AgentFAQSearch###Defaults###Fulltext

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###Number

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###Title

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###Keyword

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###LanguageIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###CategoryIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ValidIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###StateIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###VoteSearchType

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###RateSearchType

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ApprovedSearch

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###CreatedUserIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###LastChangedUserIDs

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ItemCreateTimePoint

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ItemCreateTimeSlot

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ItemChangeTimePoint

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###Defaults###ItemChangeTimeSlot

Defines the default shown FAQ search attribute for FAQ search screen.

FAQ::Frontend::AgentFAQSearch###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Search in the agent interface.

Frontend::Agent::View::FAQZoom

FAQ::Frontend::AgentHTMLFieldHeightDefault

Set the default height (in pixels) of inline HTML fields in AgentFAQZoom.

FAQ::Frontend::AgentHTMLFieldHeightMax

Set the maximum height (in pixels) of inline HTML fields in AgentFAQZoom.

FAQ::Frontend::AgentFAQZoom###DynamicField

Dynamic fields shown in the FAQ zoom screen of the agent interface.

Frontend::Agent::View::FAQZoom::MenuModule

FAQ::Frontend::MenuModule###000-Back

Shows a link in the menu to go back in the FAQ zoom view of the agent interface.

FAQ::Frontend::MenuModule###010-Edit

Shows a link in the menu to edit a FAQ in the its zoom view of the agent interface.

FAQ::Frontend::MenuModule###020-History

Shows a link in the menu to access the history of a FAQ in its zoom view of the agent interface.

FAQ::Frontend::MenuModule###030-Print

Shows a link in the menu to print a FAQ in the its zoom view of the agent interface.

FAQ::Frontend::MenuModule###050-Delete

Shows a link in the menu that allows to delete a FAQ in its zoom view in the agent interface.

Frontend::Agent::View::Preferences

PreferencesGroups###FAQOverviewSmallPageShown

Parameters for the pages (in which the FAQ items are shown) of the small FAQ overview.

PreferencesGroups###FAQJournalOverviewSmallPageShown

Parameters for the pages (in which the FAQ items are shown) of the small FAQ journal overview.

Frontend::Base::Loader

Loader::Agent::CommonCSS###200-FAQ

List of CSS files to always be loaded for the agent interface.

Loader::Agent::CommonJS###200-FAQ

List of JS files to always be loaded for the agent interface.

Frontend::Base::OutputFilter

Frontend::Output::FilterElementPost###FAQ

Defines where the ‘Insert FAQ’ link will be displayed.

Frontend::Output::FilterElementPost###OutputFilterPostFAQCustomerRelatedArticles

Output filter to add Java-script to CustomerTicketMessage screen.

Frontend::Customer

FAQ::Customer::StateTypes

List of state types which can be used in the customer interface.

CustomerFrontend::HeaderMetaModule###3-FAQSearch

Module to generate HTML OpenSearch profile for short FAQ search in the customer interface.

Frontend::Customer::FAQOverview

FAQ::Frontend::CustomerFAQOverview###DynamicField

Dynamic fields shown in the FAQ overview screen of the customer interface.

Frontend::Customer::FAQRelatedArticles

FAQ::Frontend::CustomerFAQRelatedArticles###QueuesEnabled

List of queue names for which the related article feature is enabled.

FAQ::Frontend::CustomerFAQRelatedArticles###DefaultLanguages

The default languages for the related FAQ articles.

FAQ::Frontend::CustomerFAQRelatedArticles###ShowLimit

Output limit for the related FAQ articles.

FAQ::Frontend::CustomerFAQRelatedArticles###VoteStarsVisible

Show the stars for the articles with a rating equal or greater like the defined value (set value ‘0’ to deactivate the output).

Frontend::Customer::ModuleRegistration

CustomerFrontend::Module###CustomerFAQExplorer

Frontend module registration for the customer interface.

CustomerFrontend::Module###CustomerFAQZoom

Frontend module registration for the customer interface.

CustomerFrontend::Module###CustomerFAQSearch

Frontend module registration for the customer interface.

CustomerFrontend::Module###CustomerFAQPrint

Frontend module registration for the customer interface.

CustomerFrontend::Module###CustomerFAQRelatedArticles

Frontend module registration for the customer interface.

Frontend::Customer::ModuleRegistration::Loader

Loader::Module::CustomerFAQExplorer###002-FAQ

Loader module registration for the agent interface.

Loader::Module::CustomerFAQZoom###002-FAQ

Loader module registration for the agent interface.

Loader::Module::CustomerFAQSearch###002-FAQ

Loader module registration for the agent interface.

Loader::Module::CustomerTicketMessage###003-FAQ

Loader module registration for the agent interface.

Frontend::Customer::ModuleRegistration::MainMenu

CustomerFrontend::Navigation###CustomerFAQExplorer###002-FAQ

Main menu item registration.

CustomerFrontend::Navigation###CustomerFAQSearch###002-FAQ

Main menu item registration.

Frontend::Customer::View::FAQExplorer

FAQ::Frontend::CustomerFAQExplorer###SearchLimit

Maximum number of FAQ articles to be displayed in the FAQ Explorer result of the customer interface.

FAQ::Frontend::CustomerFAQExplorer###SearchPageShown

Number of FAQ articles to be displayed in the FAQ Explorer of the customer interface.

FAQ::Frontend::CustomerFAQExplorer###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in the FAQ Explorer of the customer interface.

FAQ::Frontend::CustomerFAQExplorer###Order::Default

Defines the default FAQ order in the FAQ Explorer result of the customer interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::CustomerFAQExplorer###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Explorer in the customer interface.

Frontend::Customer::View::FAQPrint

FAQ::Frontend::CustomerFAQPrint###DynamicField

Dynamic fields shown in the FAQ print screen of the customer interface.

Frontend::Customer::View::FAQSearch

FAQ::Frontend::CustomerFAQSearch###SearchLimit

Maximum number of FAQ articles to be displayed in the result of a search in the customer interface.

FAQ::Frontend::CustomerFAQSearch###SearchPageShown

Number of FAQ articles to be displayed on each page of a search result in the customer interface.

FAQ::Frontend::CustomerFAQSearch###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in a FAQ search of the customer interface.

FAQ::Frontend::CustomerFAQSearch###Order::Default

Defines the default FAQ order of a search result in the customer interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::CustomerFAQSearch###DynamicField

Dynamic fields shown in the FAQ search screen of the customer interface.

FAQ::Frontend::CustomerFAQSearch###SearchCSVDynamicField

Dynamic Fields used to export the search result in CSV format.

FAQ::Frontend::CustomerFAQSearch###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Search in the customer interface.

Frontend::Customer::View::FAQZoom

FAQ::Frontend::CustomerHTMLFieldHeightDefault

Set the default height (in pixels) of inline HTML fields in CustomerFAQZoom (and PublicFAQZoom).

FAQ::Frontend::CustomerHTMLFieldHeightMax

Set the maximum height (in pixels) of inline HTML fields in CustomerFAQZoom (and PublicFAQZoom).

FAQ::Frontend::CustomerFAQZoom###DynamicField

Dynamic fields shown in the FAQ zoom screen of the customer interface.

Frontend::Public

FAQ::Public::StateTypes

List of state types which can be used in the public interface.

PublicFrontend::CommonParam###Action

Default value for the Action parameter for the public frontend. The Action parameter is used in the scripts of the system.

PublicFrontend::HeaderMetaModule###3-FAQSearch

Module to generate HTML OpenSearch profile for short FAQ search in the public interface.

Frontend::Public::FAQOverview

FAQ::Frontend::PublicFAQOverview###DynamicField

Dynamic fields shown in the FAQ overview screen of the public interface.

Frontend::Public::ModuleRegistration

PublicFrontend::Module###PublicFAQExplorer

Frontend module registration for the public interface.

Loader::Module::PublicFAQExplorer###002-FAQ

Loader module registration for the public interface.

PublicFrontend::Navigation###PublicFAQExplorer###002-FAQ

Main menu item registration.

PublicFrontend::Module###PublicFAQRSS

Frontend module registration for the public interface.

Loader::Module::PublicFAQRSS###002-FAQ

Loader module registration for the public interface.

PublicFrontend::Module###PublicFAQSearch

Frontend module registration for the public interface.

Loader::Module::PublicFAQSearch###002-FAQ

Loader module registration for the public interface.

PublicFrontend::Navigation###PublicFAQSearch###002-FAQ

Main menu item registration.

PublicFrontend::Module###PublicFAQZoom

Frontend module registration for the public interface.

Loader::Module::PublicFAQZoom###002-FAQ

Loader module registration for the public interface.

PublicFrontend::Module###PublicFAQ

Frontend module registration for the public interface.

PublicFrontend::Module###PublicFAQPrint

Frontend module registration for the public interface.

Frontend::Public::View::FAQExplorer

FAQ::Frontend::PublicFAQExplorer###SearchLimit

Maximum number of FAQ articles to be displayed in the FAQ Explorer result of the public interface.

FAQ::Frontend::PublicFAQExplorer###SearchPageShown

Number of FAQ articles to be displayed in the FAQ Explorer of the public interface.

FAQ::Frontend::PublicFAQExplorer###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in the FAQ Explorer of the public interface.

FAQ::Frontend::PublicFAQExplorer###Order::Default

Defines the default FAQ order in the FAQ Explorer result of the public interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::PublicFAQExplorer###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Explorer in the public interface.

Frontend::Public::View::FAQPrint

FAQ::Frontend::PublicFAQPrint###DynamicField

Dynamic fields shown in the FAQ print screen of the public interface.

Frontend::Public::View::FAQSearch

FAQ::Frontend::PublicFAQSearch###SearchLimit

Maximum number of FAQ articles to be displayed in the result of a search in the public interface.

FAQ::Frontend::PublicFAQSearch###SearchPageShown

Number of FAQ articles to be displayed on each page of a search result in the public interface.

FAQ::Frontend::PublicFAQSearch###SortBy::Default

Defines the default FAQ attribute for FAQ sorting in a FAQ search of the public interface.

FAQ::Frontend::PublicFAQSearch###Order::Default

Defines the default FAQ order of a search result in the public interface. Up: oldest on top. Down: latest on top.

FAQ::Frontend::PublicFAQSearch###DynamicField

Dynamic fields shown in the FAQ search screen of the public interface.

FAQ::Frontend::PublicFAQSearch###SearchCSVDynamicField

Dynamic Fields used to export the search result in CSV format.

FAQ::Frontend::PublicFAQSearch###TitleSize

Maximum size of the titles in a FAQ article to be shown in the FAQ Search in the public interface.

Frontend::Public::View::FAQZoom

FAQ::Frontend::PublicFAQZoom###DynamicField

Dynamic fields shown in the FAQ zoom screen of the public interface.

GenericInterface::Operation::ModuleRegistration

GenericInterface::Operation::Module###FAQ::LanguageList

GenericInterface module registration for the operation layer.

GenericInterface::Operation::Module###FAQ::PublicCategoryList

GenericInterface module registration for the operation layer.

GenericInterface::Operation::Module###FAQ::PublicFAQGet

GenericInterface module registration for the operation layer.

GenericInterface::Operation::Module###FAQ::PublicFAQSearch

GenericInterface module registration for the operation layer.

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Rother OSS GmbH

Version

Author: Rother OSS GmbH / Version: rel-11.0 / Date of release: 2024-12-14