Overview¶
Summary¶
Provides the Public interface with a view of the CMDB Config Items.
Introduction¶
This package provides the Public interface with a feature to view the defined CMDB Config Items. Item searching and zooming into item details are also possible. The access is limited to read-only mode, meaning that no insertions, updates or deletions are possible. Item version details are not available by default and backlinks are not displayed either.
Configuration¶
System requirements¶
Framework¶
OTOBO 11.0.x
Packages¶
ITSMConfigurationManagement 11.0.1
Third-party software¶
Not applicable
Basic Configuration¶
Open the Package Manager module from the Administration group in the Agent Interface. Select the package named ITSMPublicCMDB from the Online Repository. Click the associated Install link on that line and respond affirmatively to any confirmation questions that may follow.
For each class to be viewed, add the Public item to its Interfaces list (through Admin->Config Items->Change Class Definition).
Custom Configuration and Advanced Features¶
By default, item version details are not traceable. However, that feature may be activated by enabling the system configs ITSMConfigItem::Frontend::PublicITSMConfigItemZoom###VersionsEnabled and ITSMConfigItem::Frontend::PublicITSMConfigItemZoom###VersionsSelectable.
Configuration Reference¶
Core::ITSMConfigItem¶
Public::ConfigItem::PermissionConditions###01¶
Define a set of conditions under which a config item can be publicly seen. Name is the only mandatory attribute. If no other options are given, all config items will be visible under that category.
Public::ConfigItem::PermissionConditions###02¶
Define a set of conditions under which a config item can be publicly seen. Name is the only mandatory attribute. If no other options are given, all config items will be visible under that category.
Public::ConfigItem::PermissionConditions###03¶
Define a set of conditions under which a config item can be publicly seen. Name is the only mandatory attribute. If no other options are given, all config items will be visible under that category.
Public::ConfigItem::PermissionConditions###05¶
Define a set of conditions under which a config item can be publicly seen. Name is the only mandatory attribute. If no other options are given, all config items will be visible under that category.
Public::ConfigItem::PermissionConditionColumns###01¶
Public::ConfigItem::PermissionConditionColumns###03¶
Public::ConfigItem::PermissionConditionColumns###05¶
Public::ConfigItem::PermissionConditions###04¶
Define a set of conditions under which a config item can be publicly seen. Name is the only mandatory attribute. If no other options are given, all config items will be visible under that category.
Public::ConfigItem::PermissionConditionColumns###Default¶
Public::ConfigItem::PermissionConditionColumns###02¶
Public::ConfigItem::PermissionConditionColumns###04¶
Frontend::Public¶
AutoComplete::Public###Default¶
Defines the config options for the autocompletion feature.
PublicColorDefinitions¶
Color definitions for the public interface.
Frontend::Public::ITSMConfigItemOverview¶
ITSMConfigItem::Frontend::PublicOverview###Small¶
Defines an overview module to show the small view of a configuration item list.
Frontend::Public::ModuleRegistration¶
PublicFrontend::Module###PublicITSMConfigItem¶
Frontend module registration for the public interface.
PublicFrontend::Module###PublicITSMConfigItemZoom¶
Frontend module registration for the public interface.
PublicFrontend::Module###PublicITSMConfigItemSearch¶
Frontend module registration for the public interface.
PublicFrontend::Module###PublicITSMConfigItemAttachment¶
Frontend module registration for the public interface.
Frontend::Public::ModuleRegistration::Loader¶
Loader::Module::PublicITSMConfigItemSearch###003-ITSMConfigItem¶
Loader module registration for the public interface.
Loader::Module::PublicITSMConfigItem###003-ITSMConfigItem¶
Loader module registration for the public interface.
Loader::Module::PublicITSMConfigItemZoom###003-ITSMConfigItem¶
Loader module registration for the public interface.
Frontend::Public::View::ConfigItem¶
ITSMConfigItem::Frontend::PublicITSMConfigItem###PageShown¶
Number of config items to be displayed in each page of the public interface.
Frontend::Public::View::ConfigItemSearch¶
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###SortBy::Default¶
Defines the default config item attribute for config item sorting of the config item search result of the public interface.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Defaults###Number¶
Defines the default shown config item search attribute for config item search screen.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###ExtendedSearchCondition¶
Allows extended search conditions in config item search of the public interface. With this feature you can search e. g. config item name with this kind of conditions like “(key1*&&*key2)” or “(key1*||*key2)”.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Defaults###DeploymentStateIDs¶
Defines the default shown config item search attribute for config item search screen.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Defaults###DynamicField¶
Defines the default shown config item search attribute for config item search screen. Example: “Key” must have the name of the Dynamic Field in this case ‘X’, “Content” must have the value of the Dynamic Field depending on the Dynamic Field type, Text: ‘a text’, Dropdown: ‘1’, Date/Time: ‘Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;’ and or ‘Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7’;.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###IncidentState¶
Includes incident states in the config item search of the public interface.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###SearchPageShown¶
Number of config items to be displayed in each page of a search result in the public interface.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Order::Default¶
Defines the default config item order in the config item search result of the public interface. Up: oldest on top. Down: latest on top.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Defaults###Name¶
Defines the default shown config item search attribute for config item search screen.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Defaults###IncidentStateIDs¶
Defines the default shown config item search attribute for config item search screen.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###Permission¶
Required permissions to use the ITSM configuration item search screen in the public interface.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###DeploymentState¶
Includes deployment states in the config item search of the public interface.
Frontend::Public::View::ITSMConfigItemOverview¶
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###DynamicField¶
Dynamic fields shown in the config item overview screen of the public interface.
Frontend::Public::View::ITSMConfigItemSearch¶
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###SearchLimit¶
Defines the search limit for the PublicITSMConfigItemSearch screen.
ITSMConfigItem::Frontend::PublicITSMConfigItemSearch###SuppressFuzzyLogic¶
Defines the search limit for the PublicITSMConfigItemSearch screen.
Frontend::Public::View::ITSMConfigItemZoom¶
ITSMConfigItem::Frontend::PublicITSMConfigItemZoom###VersionsEnabled¶
Public users can see historic CI versions.
ITSMConfigItem::Frontend::PublicITSMConfigItemZoom###VersionsSelectable¶
Public users have the possibility to manually switch between historic CI versions.
ITSMConfigItem::Frontend::PublicITSMConfigItemZoom###GeneralInfo¶
Which general information is shown in the header.