Package Documentation: ITSMConfigurationManagement

Table of Contents

• Overview
  • Summary
  • What is a Configuration Management Database (CMDB) ?
  • The Relationship Between Asset Management and the Configuration Management Database (CMDB)
  • Common Usecases and Main Benefits
  • Further Reading
• Configuration
  • System Requirements
    • Framework
    • Packages
  • Basic Configuration
    • Assign Agent Permissions
    • Import the Ready to Adopt ConfigItem Classes
    • Assign Customer Permissions (Optional)
    • Change Common Settings for Config Item Classes (Optional)
    • Change Advanced Settings for Config Item Classes (Optional)
    • Customize Attributes Shown in Config Item Overview (Optional)
  • Custom Configuration and Advanced Features
    • General Catalog Classes of the CMDB
    • Config Item Definitions
    • Config Item Versioning and History
    • Dynamic Field Specifics
    • Config Item Links
    • Import/Export
    • Command-Line Operations
    • Permissions and Access Restrictions
    • Configuration: Web Services
    • Migration from OTOBO 10 / OTRS
    • Ready2Import Class Bundles
    • Relations
  • Configuration Reference
    • Core::BulkAction
    • Core::DynamicFields::DriverRegistration
    • Core::DynamicFields::ObjectTypeRegistration
    • Core::Elasticsearch::Settings
    • Core::Event::ITSMConfigItem
    • Core::Event::Ticket
    • Core::GeneralCatalog
    • Core::ITSMConfigItem
    • Core::ITSMConfigItem::ACL
    • Core::ImportExport::ObjectBackend::ModuleRegistration
    • Core::LinkObject
    • Core::LinkStatus
    • Core::Stats
    • Daemon::SchedulerCronTaskManager::Task
    • Frontend::Admin
    • Frontend::Admin::ModuleRegistration
    • Frontend::Admin::ModuleRegistration::AdminOverview
    • Frontend::Admin::ModuleRegistration::Loader
    • Frontend::Admin::ModuleRegistration::MainMenu
    • Frontend::Admin::View::ITSMConfigItemDefinition
    • Frontend::Agent::ITSMConfigItem::MenuModule
    • Frontend::Agent::ITSMConfigItem::MenuModulePre
    • Frontend::Agent::ITSMConfigItem::Permission
    • Frontend::Agent::ITSMConfigItemAttachment::Permission
    • Frontend::Agent::ITSMConfigItemOverview
    • Frontend::Agent::LinkObject
    • Frontend::Agent::ModuleRegistration
    • Frontend::Agent::ModuleRegistration::Loader
    • Frontend::Agent::ModuleRegistration::MainMenu
    • Frontend::Agent::ModuleRegistration::MainMenu::Search
    • Frontend::Agent::View::AgentITSMConfigItemBulk
    • Frontend::Agent::View::AgentITSMConfigItemEdit
    • Frontend::Agent::View::AgentITSMConfigItemHistory
    • Frontend::Agent::View::AgentITSMConfigItemZoom
    • Frontend::Agent::View::ConfigItemSearch
    • Frontend::Agent::View::CustomerInformationCenter
    • Frontend::Agent::View::CustomerUserInformationCenter
    • Frontend::Agent::View::ITSMConfigItem
    • Frontend::Agent::View::ITSMConfigItemBulk
    • Frontend::Agent::View::ITSMConfigItemDelete
    • Frontend::Agent::View::ITSMConfigItemEdit
    • Frontend::Agent::View::ITSMConfigItemHistory
    • Frontend::Agent::View::ITSMConfigItemSearch
    • Frontend::Agent::View::Preferences
    • Frontend::Base::DynamicFieldScreens
    • Frontend::Base::Loader
    • Frontend::Base::NavBarModule
    • Frontend::Customer::ITSMConfigItemOverview
    • Frontend::Customer::ModuleRegistration
    • Frontend::Customer::ModuleRegistration::Loader
    • Frontend::Customer::ModuleRegistration::MainMenu
    • Frontend::Customer::View::ConfigItemSearch
    • Frontend::Customer::View::ITSMConfigItem
    • Frontend::Customer::View::ITSMConfigItemOverview
    • Frontend::Customer::View::ITSMConfigItemSearch
    • Frontend::Customer::View::ITSMConfigItemZoom
    • GenericInterface::Invoker
    • GenericInterface::Invoker::ModuleRegistration
    • GenericInterface::Operation::ConfigItemCreate
    • GenericInterface::Operation::ConfigItemDelete
    • GenericInterface::Operation::ConfigItemGet
    • GenericInterface::Operation::ConfigItemSearch
    • GenericInterface::Operation::ConfigItemUpdate
    • GenericInterface::Operation::ModuleRegistration
• About
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  • Terms and Conditions