OTOBO Documentation
OTOBO Administration Manual
11.0
Contents
Administration Area
Ticket Settings
Attachments
Auto Responses
Priorities
Queues
Queues β Auto Responses
Salutations
Service Level Agreements
Services
Signatures
State pre-selection for Templates
States
Templates
Templates β Attachments
Templates β Queues
Types
Communication & Notifications
Users, Groups & Roles
Processes & Automation
External Interface
Rother OSS Services
Administration
How-Tos
Glossary
Documentation History
OTOBO Administration Manual
Docs
»
Administration Area
»
Ticket Settings
»
State pre-selection for Templates
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State pre-selection for Templates
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