How-Tos

While this documentation serves as a reference, it does not directly provide solutions or give recipes for common configurations. For this purpose have a look at these resources:

Note

You may find answers to less complex questions in the public section of our customer portal: https://portal.rother-oss.com/otobo/public.pl

Contents

• Configuring CKEditor Plugins and Toolbar
  • 0. Default State
  • 1. Activate the Enhanced Mode for the CKEditor Toolbar
  • 2. State with Enhanced Mode
  • 3. Change the Toolbar Configuration
  • 4. State with Change in Place
• Migrate Email OAuth2 from OTOBO 11.0 to 11.1
  • Save Settings from System Configuration
  • Create a Provider Profile
  • Create a Functional Account
  • Check the Token Presence in the Database
  • Update the PostMaster Mail Accounts
  • Uninstall the no longer required Package
  • Changes in Microsoft Azure
  • Upgrade OTOBO from 11.0.x to 11.1.x
  • Clean Up PostMaster Mail Account Settings after Upgrading
  • Test after the Upgrade
  • Start the Daemon